Watch the video for a preview of the training.
This online video training video educates viewers on the importance of leadership for managing employees who offer customer service. The video uses examples of poor customer service to teach supervisors how to improve the way they train employees to interact with customers. This video explains the connections between how supervisors lead and how employees behave toward customers. Viewers learn how to empower their employees to better service the customers and how to turn problems around. Use this video training to better understand the value of training employees in good customer service practices.
All managers and supervisors who work in customer service
Management: Leadership Skills | Occupational Skills: Customer Service
Time: 21 Minutes
Questions: 10
Languages: en *
Closed Captioning:
Micro Learning: FALSE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
Restaurants and Food Services | Retail Stores
The form has been successfully submitted.
The FREE AI Coach is a fully working AI Coach trained against your source materials, up to 5 documents or 1 website. Please be sure that in any materials you submit you have proper authorization to use. The FREE AI Coach is liitted to 100 conversations, where a conversation is defined as person engaging with the AI Coach in any 24 hour period. MaxIT reserves the right to limit or restrict AI coaches for any reason at any time to ensure compliance with our acceptable use guidelines.