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Customer Service Excellence

Watch the video for a preview of the training. 

Course Overview

Good customer service can add real value to a customer's experience. This video training explores how to achieve customer service excellence. This training explores the importance of quality customer service. Viewers learn about the importance of word-of-mouth marketing. This training explains the four levels of business in relation to customers. The level of customer service you provide influences how your customers feel about your company. Use this video to educate employees about customer service excellence.

Key Audience

All customer-facing employees

Course Topics

Occupational Skills: Customer Service

Course Detail

Time: 9 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: FALSE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Not Specified