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Moments Of Truth In 1 Minute

Watch the video for a preview of the training. 

Course Overview
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Every contact with a customer is a moment of truth and when something doesn't go well, you define your value. This one-minute video explains five things to include in each contact to deliver great value to the customer.

Key Audience
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Anyone in a customer-facing role

Course Topics
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Occupational Skills: Customer Service | Occupational Skills: Sales

Course Detail
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Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces
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Not Specified

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