Video Lesson Review

Commerce is the act of exchanging value between a buyer and seller, whether product or services. After completing the transaction, we manage that account. Unfortunately, this is where most salespeople and account managers stop. With an occasional call to see how the customer is doing, and if they are ready to buy more product or …

Don’t just Sell, Help Your Customer Grow Their Business Read More »

All levels of management in any organization need to be top performers. This goal is not just for employees who report to them. So when a team member resigns,  do you ask why? It isn’t always about money or a better job offer. And when multiple team members leave the company in a short period …

Is Your Leadership Style Failing? Read More »

Is your company losing team players? If so, do you know what keeps them from leaving? This dilemma is actually common among different organizations. What isn’t clear about the impact of attrition is the cost of what it takes to replace an employee that has moved on. According to Jason Evanish, an opinion leader in …

Fun Culture: Does it Work? Read More »

Writing is now an essential part of our typical workday. Demands for better writing skills increase significantly as we continue to use and rely on tech-based solutions, such as email, texting, blog, and social media as avenues for business communication. According to the National Association of Colleges and Employers (NACE) survey released in December 2018, …

Improved Writing Makes You Better Read More »