Here are your monthly updates to the Ability Platform training library, from January 2019 through May 2019. Learning Path, or collection, names are displayed, followed by the course titles that have been updated. Subsequent announcements list updates for that current month, starting with July 2019.
Active Shooter Training — We created this active shooter training series with ProActive Response Group to help give your employees a plan to survive. Your employees are the first line of defense in an active shooter situation. This series can help provide them with the tools they need to be prepared.
- Pre-Incident Awareness and Threat Recognition
- Responding to a Threat
- Life-Saving Medical Training
- Interaction with First Responders and the Aftermath
Planning for Maternity Leave — In this series, we’ll cover how to plan for an upcoming maternity leave and walk you through what’s recommended at work for each trimester. Learn when you should tell your boss and colleagues, determine what your rights are, understand your company’s leave policy, and more in this new series.
- The First Trimester
- The Second Trimester
- The Third Trimester
Health and Wellness — We’ve updated our Health and Wellness topics with some new courses to help you maintain a healthy work-life balance and keep a happy, healthy workplace. From taking a few moments to breathe and relax during the workday, to managing the process of a maternity leave, and even how to handle employee drug addictions, this series will help you find balance in the workplace.
- Take a Deep Breath
- Opioid Addiction for Managers
- Opioid Addiction for Employees
- Helping Your Employees Find Purpose
- Managing Your Employee’s Work-Life Balance
- Don’t be a Calvin! (Dealing with Allergies)
- Returning from Maternity Leave
- Creating a Parental Leave Policy
- Creating a Family Leave Policy
This and That — Sometimes it’s hard to find a balance between this vs. that. When you ask for a deliverable more than once, are you persistent or pestering? When you respond to an email in one short phrase, is it concise or curt? This series will help you find a balance of politeness and efficiency in the workplace.
- Assertive vs. Aggressive
- Confident vs. Conceited
- Persistent vs. Pestering
- Compromise vs. Cave
- Finished vs. Flawless
- Concise vs. Curt
- Reserved vs. Rude
Cross-Cultural Considerations — When working with people from different cultures, it’s important to keep in mind that their habits, customs, and work processes may be very different from your own. This series will help you learn about important cultural differences that you should consider when working with people from other cultures.
- What is Culture?
- What’s Your Culture?
- Cultural Intelligence
- Workplace Basics
- The Concept of Time
Communication — These new videos from our communication topic range from helping managers communicate better, to developing a sense for picking up on social cues, and becoming a more confident communicator.
- Social Cues
- Interpersonal Communication for Managers
- Communicating with Confidence
Rules and Expectations — Over 60% of households are dual-income with both parents working. That means that many teenagers are often left to their own devices over summers, breaks, or long work days, which can be a catalyst for bad behavior. This course provides simple, helpful things you can do on a daily basis to keep track of your teen and stay tuned in to what’s going on in their life.
- Keeping Track of Your Teenager While You’re at Work
Your Professional Network — Whether you’re just starting your career or are well-established in your current role, it’s always important to create, grow, and maintain a network of professional connections. Learn how to grow, utilize, and give back to your network in this series from our Professional Productivity topic.
- The Benefits of a Professional Network
- Building Your Network
- Promoting Your Personal Brand
- Giving Back to Your Community
- Being a Member
Moving Up — You may be at a point in your career where you want to move up the ladder, but you’re not sure where to go or where to start! This series will help you define your vision and goals so that you can prepare yourself to take the next steps in your career.
- Defining Your Career
- Maintaining Your Resume
- Internal Interviews
- Asking for a Raise
- Internal Networking and Connecting with Executives
Communications — This month we updated an important communication course to help make you a better, more self-aware communicator. Do you ever laugh at someone else’s expense, or poke fun at other people? This course helps you learn how to handle different kinds of put-down offenders.
- Put-down Offenders
Stress Management — Stress is an unavoidable part of life, but we do have a choice with how we manage it. Some “stressors” we can control, but others are unavoidable. This series will help guide you through understanding, avoiding, and managing the stresses in your life.
- Understanding Stress
- Avoidable Stress
- Unavoidable Stress
- Handling Stress
- Managing Stress
Ergonomics — An office job seems like a pretty risk-free career. But sitting at a desk all day can post some serious long-term health risks and injuries. In this updated series, learn how to prevent injuries by fostering an ergonomic workplace.
- The Basics
- Chairs 101
- Eye Strain
- Adjusting Your Workspace
- Stretching at Work
Customer Service — When it comes to customer service, you want to satisfy customer needs so they keep coming back. But going the “extra mile” all the time can hurt you more than help you.
- Customer Service Later
Perception — In business, we often put our best foot forward in the hopes that people perceive us in a positive way. But people don’t always perceive you the way you want them to. Luckily, there are some ways you can understand and manage your perceptions, and help rebuild your reputation in the case of negative perception.
- Understanding Perceptions
- Managing How You’re Perceived
- Rebuilding Your Reputation
Failure is an Option — At some point, everyone experiences failure, even the most brilliant, innovative, successful people! This series was written to help you navigate mistakes by accepting your failure, pushing past the self-doubt. and owning your mistakes. Once you do that, you can begin to learn, grow, and try again!
- Accepting Failure
- Moving Forward and Learning from Failure
Proper Introductions — Have you ever introduced yourself to someone and forgotten your own name? Or been introduced to someone and immediately forgotten their name? It happens to all of us. This series provides guidance on introduction etiquette, some helpful tips to remember a person’s name, and how to navigate online introductions.
- In-Person Introductions
- Virtual Introductions
Compliments — People like compliments. They like to feel valued and validated, because it boosts morale and makes for a more positive work environment. But how do you deliver an effective compliment? How do you receive one? What if the compliment someone pays you is a backhanded remark? We’ll cover all this and more in this series.
- How to Give a Compliment
- How to Receive a Compliment
Professional Productivity — Explore these new and updated professional productivity courses for helpful tips on navigating disagreements with your boss and leaving effective voicemails that are sure to get a callback.
- Clashing with Your Boss
- How to Leave Voicemails that Get Returned
How to Work A Room — In this series, we’ll give you some helpful advice for preparing for important events, proper etiquette to exercise while attending, how to leave a lasting impression, and how to maintain connections you made at the event.
- Preparing for an Event
- Attending an Event
- After the Event
Customer Service — When you’re wearing your uniform and name tag, you ARE the company’s brand. What do your actions and words say about your company? Are you representing them in a positive way? This course talks about best practices for presenting yourself in a way that supports your brand.
- Representing Your Brand
Health and Wellness — It can be hard to follow a well-balanced diet when we’re always on-the-go. A drive-thru or mini-mart isn’t always the healthiest option, but you can find nutritious options if you know where to go. In this course, we’ll give you some healthy alternatives to look for!
- Convenience Store Diet
Communications — Being able to carry a conversation can come in handy both personally and professionally. This course will teach you some helpful ways to have a successful, two-sided conversation, as well as some rules of thumb that apply to any discussion.
- How to Be a Great Conversationalist
Workplace Compliance — A workplace that lacks civility can impact engagement, productivity, creativity, and collaboration. This course defines what “uncivil” behavior is, identifies common missteps, and discusses how civility sometimes get put on the back burner in the workplace.
- Creating Civility in the Workplace
Want to evaluate an alternative single library consisting of award-winning micro-learning, video-based lessons? Organized into 100+ Learning Paths, or collections, by subject matter experts, learning occurs whenever employees have 10-minutes or less gaps in their busy schedule. Click here and register for a Free 7-Day Trial today.