Course Overview
Customer service is about solving problems and may require a little creativity. This video shows customer services reps how to look for alternatives if you can't give the customer exactly what they want. The key is for you to work for a solution, so the customer doesn’t have to. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service: Make It Easy!"
Key Audience
Customer service reps
Course Topics
Occupational Skills: Customer Service
Course Detail
Time: 4 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
Workplaces
Offices | Retail Stores
