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Customer Service - Are You With Me?

Watch the video for a preview of the training. 

Course Overview

This microlearning features a recorded phone conversation demonstrating how frustrating it is for customers when reps just don't listen. A simple solution is presented: listen, understand and confirm. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service Gone Viral."

Key Audience

Customer service reps

Course Topics

Occupational Skills: Customer Service

Course Detail

Time: 3 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Offices | Retail Stores

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FREE AI Coach

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