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Customer Service - Cutting Corners

Watch the video for a preview of the training. 

Course Overview

This course shows customer service reps how cutting corners becomes a damaging viral video, compared to an example of exceptional service, leading to rave reviews. This course demonstrates the power of going above and beyond and providing exceptional customer service. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service Gone Viral."

Key Audience

Customer Service Reps

Course Topics

Occupational Skills: Customer Service

Course Detail

Time: 2 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Residential | Retail Stores