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Customer Service - Observe The Difference In Every Customer

Watch the video for a preview of the training. 

Course Overview

Every customer is unique; the key is to not treat every customer the same. This video shows rep how important it is to observe one's customers. When you are aware of a customer's level of knowledge or demeanor you can tailor your service to reflect their needs. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service: Make It Easy!"

Key Audience

Customer service reps

Course Topics

Occupational Skills: Customer Service

Course Detail

Time: 3 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Restaurants and Food Services | Retail Stores

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FREE AI Coach

The FREE AI Coach is a fully working AI Coach trained against your source materials, up to 5 documents or 1 website. Please be sure that in any materials you submit you have proper authorization to use. The FREE AI Coach is liitted to 100 conversations, where a conversation is defined as person engaging with the AI Coach in any 24 hour period. MaxIT reserves the right to limit or restrict AI coaches for any reason at any time to ensure compliance with our acceptable use guidelines. 

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