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Abusive Customers

Watch the video for a preview of the training. 

Course Overview

Dealing with abusive customers is never easy. This video training is a guide for managing abusive customers. Viewers learn about different types of abuse by customers. This training demonstrates ways to avoid being baited by abusive customers. This training also demonstrates ways to respond to customer abuse. Use this video to educate employees about effectively handling abusive customers.

Key Audience

Everyone who interfaces with customers

Course Topics

Occupational Skills: Customer Service | Occupational Skills: Sales

Course Detail

Time: 10 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: FALSE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Not Specified

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