Being assertive is an important life skill, yet most people have misconceptions about what being assertive really means. Emphasizing how being assertive is not being pushy or offensive, this course teaches employees that being assertive means being clear on what you want while remaining professional and easy to deal with. By showing each aspect of assertive behavior, from expressing a desire, opinion, or request in a measured and deliberate manner to understanding their rights, this course demonstrates the benefits of being assertive, how to become more assertive, and why it’s important to do so. Present this course so all employees develop assertive behavioral skills and gain confidence in themselves, while enhancing their job satisfaction and relationships with co-workers and customers.

Workers and team members throughout the company

Teamwork: Communication Skills | Teamwork: Interpersonal Skills

Time: 10 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: FALSE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Not Specified