})()

Coping Under Fire On The Front Line In 1 Minute

Watch the video for a preview of the training. 

Course Overview

Many people working on the front line in call centers, receptions or retail experience abusive or angry people. This one-minute video explains five things you can do to help those situations have a better outcome and give you some coping mechanisms.

Key Audience

Anyone working in front-line customer service or sales

Course Topics

Occupational Skills: Customer Service | Occupational Skills: Sales

Course Detail

Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Not Specified