Watch the video for a preview of the training.
Many people working on the front line in call centers, receptions or retail experience abusive or angry people. This one-minute video explains five things you can do to help those situations have a better outcome and give you some coping mechanisms.
Anyone working in front-line customer service or sales
Occupational Skills: Customer Service | Occupational Skills: Sales
Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
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