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Defusing Anger (CALM) In 1 Minute

Watch the video for a preview of the training. 

Course Overview

This one-minute video demonstrates how to diffuse anger using the four-step CALM technique.

Key Audience

All employees

Course Topics

Occupational Skills: Customer Service | Teamwork: Interpersonal Skills

Course Detail

Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Not Specified

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