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Defusing Angry Customers In 1 Minute

Watch the video for a preview of the training. 

Course Overview

Angry customers can be difficult to deal with. This one-minute video explains some steps you can take to defuse the situation quickly and take control.

Key Audience

Anyone in a customer-facing role

Course Topics

Occupational Skills: Customer Service

Course Detail

Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Not Specified

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