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Negotiation Skills

Watch the video for a preview of the training. 

Course Overview

Negotiating is an important skill in one’s personal and professional life. During negotiation, it is important to keep an open mind to achieve the ideal solution for all parties. This training module discusses the what, why, and how of negotiation. This training begins with a definition of negotiation. Next, it disseminates the six stages of negotiation. Lastly, it offers tactics for negotiating informally, such as researching and bargaining. Negotiation is used to resolve points of difference, bargain for goods or services, or to gain an advantage. With this online training module, learners understand why negotiation skills are critical for improving communication and outcomes of potentially difficult situations.

Key Audience

All employees

Course Topics

Occupational Skills: Sales | Teamwork: Communication Skills | Teamwork: Interpersonal Skills

Course Detail

Time: 10 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: FALSE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Not Specified