Course Overview
This one-minute video explains the reasons and ways to provide the customer with a positive initial response to query. Not just a positive first impression but a positive response to give confidence to the customer that you can help. Whether it's on the phone or face-to-face the same principles apply.
Key Audience
Anyone in a customer-facing role
Course Topics
Occupational Skills: Customer Service | Occupational Skills: Sales
Course Detail
Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
Workplaces
Not Specified
