Watch the video for a preview of the training.
When we need to get information from a customer, it's normally so we can make our lives easier too. Helping the customer see they also will have a faster, smoother and often safer experience, helps them become more willing to share information with you. This is where the skill of gaining permission to ask questions can really help. This one-minute lesson teaches you how to get permission to ask questions during customer service interactions.
Anyone in a customer-facing role
Occupational Skills: Customer Service | Occupational Skills: Sales
Time: 1 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
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