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Customer Service: How to Excel

Watch the video for a preview of the training. 

Course Overview

Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic demonstrates how critical customer service is to an organization's success. This video training explores customer service and how to excel. Customer service starts as soon as the customer steps in the store or logs onto the website. This video training educates viewers about customer habits and statistics. Use this video to educate viewers about how to excel at customer service.

Key Audience

All customer service employees

Course Topics

Occupational Skills: Customer Service

Course Detail

Time: 10 Minutes
Questions: 5
Languages: en *
Closed Captioning:
Micro Learning: FALSE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Offices