Course Overview
One of the first steps in conflict de-escalation is approaching the conflict with a clear head and open mind. This microlearning shows you how to recognize and eliminate any attitudes or preconceived notions that might otherwise hamper your ability to have a calm and rational conversation. This course is part of a microlearning series that provides a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations.
Key Audience
All employees
Course Topics
Conflict: Conflict Resolution
Course Detail
Time: 10 Minutes
Questions: 3
Languages: en *
Closed Captioning:
Micro Learning: TRUE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
Workplaces
Not Specified
