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Understanding Customer Motivation in Sales

Watch the video for a preview of the training. 

Course Overview

Making customers happy is the key to repeat business. This video training explores understanding customer motivation. This course educates viewers about the factors influencing purchase decisions. Viewers learn how Maslow's Hierarchy of Needs impacts customer priorities. This training discusses the different decision influences for individuals and business consumers. Use this video to educate viewers about improving their understanding of customer motivation.

Key Audience

All those in sales, especially those in leadership roles

Course Topics

Occupational Skills: Sales

Course Detail

Time: 17 Minutes
Questions: 4
Languages: en *
Closed Captioning:
Micro Learning: FALSE

* Courses can be converted to any language needed not listed for a small professional service fee per course, per language. 

Workplaces

Manufacturing Plant | Offices

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