Course Overview
You may think you've heard it all before, but each customer is unique. When you take the time to really listen, you may avoid unnecessary frustration and solve problems. This video show how one customer service rep focuses on the customer as an individual and consequently solves her problem. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service: So Help Me, Employee Edition."
Key Audience
All those in customer service
Course Topics
Occupational Skills: Customer Service
Course Detail
Time: 4 Minutes
Questions: 0
Languages: en *
Closed Captioning:
Micro Learning: TRUE
* Courses can be converted to any language needed not listed for a small professional service fee per course, per language.
Workplaces
Retail Stores
